Open the Messaging app and tap on Menu.In our case, enabling/disabling the auto retrieve may solve the problem. Sometimes it is essential for retrieving the message, whereas in other cases, it is the root cause of the issue. But this Auto-retrieve feature is a double-edged sword in the case of our error message.
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Solution 2: Enable / Disable Auto-Retrieve MMS SettingĪuto-retrieve is a feature (when enabled) by which your phone will automatically download the multimedia, and the user will not have to tap on the media to download it. Now try different network modes such as Automatic or LTE etc.If not, then open Settings of your phone and tap on More.Then try to download the message to check if it is clear of the error.Unlock your phone and slide down from the top of the screen.In this case, switching off Wi-Fi and enabling mobile data may solve the problem. And if the said option is active, even then, you may encounter the issue on non-carrier phones. You will not be able to download the MMS message if you are trying to download the MMS attachment through Wi-Fi unless the Wi-Fi calling option is activated.
Solution 1: Changing the Network / Network Mode Last but not least, restart your device or enable/disable the Airplane Mode. Also, if you have ever used iMessage, then deregister your number from iMessage (you can do this as a last resort). Make sure you have a data plan activated for your connection. Also, if you are just having the error message and no MMS is pending, then try to activate/deactivate the message notifications in the phone settings. Keep in mind that a non-carrier phone may fail to download the MMS message even if Wi-Fi calling is enabled. Moreover, make sure there is no network outage in the area. If it is not working, then the problem is with your phone. If so, then the problem is with the service provider. Also, check if another SIM is operating fine with your phone.
This issue is tricky as it could be due to the service provider or your phone.īefore starting the troubleshooting process to download a multimedia message, make sure there is no file size limit enabled in the MMS settings.
Failed to Download Attachment from Multimedia Message The error message also pops up when the user unlocks his phone (in some cases, on the lock screen) or when he launches the messaging app. Some users have reported facing the issue in group chats only. The affected user encounters the error when he tries to download an MMS attachment. Moreover, incompatible messaging applications or invalid APN settings can also cause the error message. You may encounter the failed to download attachment message due to corrupt cache/data of the MMS service or a corrupt cache partition.
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